There’s nothing worse than booking something – anything – and then finding out that you’ve be bumped. Especially when you’ve been counting on it, you’re tired and it’s late at night in a city that you don’t know.
Companies have codes of ethics, don’t they? The customer comes first, correct? They have contingency plans for things like this, don’t they?
Well, the first thing you need to know about getting a room at a sold-out hotel is: there’s no such thing as a sold-out hotel.
Read more courtesy of Forbes.com
